WB
Wilco B

1 reviews | Active since Oct 2015

04 Dec 2015, 08:40

DSTV Premium cant view Live Streaming without PVR

This is ridiculous. I can't access live streaming even though I have a premium account. Why do we pay this if we can't use the service? Why is it called premium if you can't get premium access? Getting a PVR is a pointless exercise in our home, because we only have one TV.<br> <br> Why would I even need to live stream if I did have a PVR? I could just record the game and watch it when I get home. <br> <br> None of your responses to other complainants was of any value.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Dec 2015, 09:47
Official
Hello DigiBanks99,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team