NV
Naas V

1 reviews | Active since Feb 2013

26 Jul 2017, 07:52

DSTV Premier Magazine

<p>The August edition of the Premier magazine is not availiable at N1 City office yet. As per usual, I get conflicting messages as to when it will be there.</p> <p>Can Multichoice wake up and communicate with it's clients?</p> <p> </p>

0
Replies (6)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2017, 08:07
Official

Dear Naas

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2017, 14:46
Official

Good day Naas

Apologies for the dissatisfaction this has caused

We'll check with the team and provide feedback.

Regards

Girly

NV
Naas V's update28 Jul 2017, 09:58
Reviewer Update

This has gone on long enough without any action from Multichoice. My account number is ********** . A copy of the magazine can be delivered to my address on your records by hand or courier.

Confirmation will be appreciated.

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jul 2017, 12:20
Official

Good day Naas Viljoen

So sorry for the late reply. We have received feedback from N1 City , Magazines are available from the 1st monthly.

You may collect the Magazine for August tomorrow at the branch .

Thank you

Girly

NV
Naas V's update31 Jul 2017, 12:26
Reviewer Update

No, you can deliver it to the address on my records.

When will this happen?

NV
Naas V's update01 Aug 2017, 09:48
Reviewer Update

Typical total lack of client service from Multichoice.

When will they wake up?