SZ
Samukelo Z
1 reviews | Active since May 2019
23 Jul 2020, 21:24
Dstv poor service
Very unreliable and poor service. They promised me to give me one month free last year in May up until now they haven't. Now they say I owe them. But I did send an email reguesting the closure of my account. They said they would get back to me about my complaint but no feedback received. The consultant do not do follow ups on thier clients.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Jul 2020, 21:44Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jul 2020, 21:44
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SZ
Samukelo Z's updateReviewer Update
23 Jul 2020, 22:22U are lying. The whole of last year my account was active and I had a debit order. I sent an email last in May you guys gave me a reference 908450 and said you are still investigating. Now u lying and saying my account was not up to date. This year February I sent an email on the 5th of February and I have proof of both the emails send me your email so I can forward you proof. Stop lying last year's complaint u haven't sorted now you saying I didn't pay. I only stopped paying in April this year but I sent an email about this last year. Let me forward you the proof
SZ
Samukelo Z's update23 Jul 2020, 22:22
Reviewer Update
U are lying. The whole of last year my account was active and I had a debit order. I sent an email last in May you guys gave me a reference 908450 and said you are still investigating. Now u lying and saying my account was not up to date. This year February I sent an email on the 5th of February and I have proof of both the emails send me your email so I can forward you proof. Stop lying last year's complaint u haven't sorted now you saying I didn't pay. I only stopped paying in April this year but I sent an email about this last year. Let me forward you the proof
SZ
Samukelo Z's updateReviewer Update
23 Jul 2020, 22:29Riaan perils attended to the email of the month you guys promised me to give for free last year not this year and then in February this year Cassandra Modise attended to the one I sent with regard to the closure of my account. I won't pay that R131 because I have proof that I did send an email and it was attended to. It not my fault that your consultant have poor service. I'm done with you guys with your poor service
SZ
Samukelo Z's update23 Jul 2020, 22:29
Reviewer Update
Riaan perils attended to the email of the month you guys promised me to give for free last year not this year and then in February this year Cassandra Modise attended to the one I sent with regard to the closure of my account. I won't pay that R131 because I have proof that I did send an email and it was attended to. It not my fault that your consultant have poor service. I'm done with you guys with your poor service