1 reviews | Active since Jul 2018
Dstv poor service delivery
Dstv poor service delivery
VERY VERY VERY BAD SERVICE FROM MULTICHOICE. PROMISES MADE THAT IT TAKES 3 days to sign up for price lock and it is now 7 days and no service was delivered from multichoice. No feedback at all.
Dear Francois Van Zyl,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Francois Van Zyl,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Francois Van Zyl
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Reference is made to our telephonic conversation regarding the service you received and the delivery of your decoder.You confirmed that you have received the decoder and the installation will be completed today.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Francois Van Zyl
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Reference is made to our telephonic conversation regarding the service you received and the delivery of your decoder.You confirmed that you have received the decoder and the installation will be completed today.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,