DSTV POOR SERVICE

POOR SERVICE DELIVERY. tAKES THEM 3 HOURS TO RESPOND TO A LIVE CHAT. I STARTED A LIVE CHAT AT 18:12PM AND THEY ONLY REP**** THE NEXT DAY AT 9.56AM. I AM PAYING R1000.00 PER MONTH FOR POOR SERVICE AND HAVING CONTINUOUS ISSUES. R12 000.00 PER YEAR!!!!!! PLEASE DSTV NEEDS COMPETITION IN S.A SO I CAN CANCEL MY SERVICE.