1 reviews | Active since Aug 2016

27 Jan 2020, 11:08

Dstv - Poor Service

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Dstv Subscription has been paid on 24th while due date is 26th! Subscription service is currently suspended / disconnected. This is ridiculous! This is the second or third time it happens. AN APOLOGY FOR POOR SERVICES RENDERED WON'T SUFFICE! ONE MONTH FREE SUBSCRIPTION DEMANDED!

Perhaps time to close Dstv account and switch to alternative provider!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2020, 15:04
Official
Hi Howard H,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 
's update27 Jan 2020, 17:22
Reviewer Update
BAD EXPERIENCE WITH DSTV IS PUTTING IT MILDLY!!!

Took me 2 wasteful cellular calls to Dstv CPT (2 *********** CONSULTANTS) & eventually a third cell call to Randburg with success in a few minutes. Major frustration & agitation due to no fault of mine!

No use trying to complain to anyone at Dstv or about Dstv, because DSTV & STAFF AS A COMPANY DON'T CARE AT ALL!!!

CAPITALISM IN THE SO CALLED "DEMOCRATIC" SOUTH AFRICA IS ALIVE & WELL!!!

capitalism[ˈkapɪt(ə)lɪz(ə)m]NOUN
  1. an economic and political system in which a country's trade and industry are controlled by PRIVATE OWNERS for PROFIT
's update28 Jan 2020, 01:33
Reviewer Update
Electronic apology through email at 21h21 at night is no consolation for gross incompetence on the part of *********** unfriendly telephone consultants and a pathetic system that takes ages to update payments! WAY TO GO DSTV!!! I'M FED UP WITH THE SAME BAD EXPERIENCE OVER AND OVER WITH DSTV!!! Whether payment is 1 day too early or 1 day too late disconnection is imminent at DSTV!!! HAD ENOUGH!! STRONGLY CONSIDER DEPARTING FROM A PAY TV SERVICE LIKE DSTV THAT AIRS THE SAME OLD PROGRAMS 100000 TIMES FOR THE PAST 30 YEARS!!!
BE ENCOURAGED TO DESERT THIS CAPITALIST MONOPOLY ALL SUBSCRIBERS!!! INEVITABILITY IN NEAR FUTURE IS COMING IN THE FORM OF NEW PAY TV SERVICE PROVIDERS TO ENTER MARKET.