DSTV Poor service and unwilling to help

Item: DStv (MultiChoice)
Rating: 2
Author: yeshveer T

I have been trying to reconnect my premium package after the holidays.<br> <br> According to their call centre they are unable to do so. It's been more than 24hours after I have made the required payment as well as sending proof of payment and still I do not have access.<br> <br> Their service is appalling and have been unwilling to assist.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

14 Jan 2016, 10:09

Hello yeshveer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply14 Jan 2016, 10:09

Official