DSTV Poor Service and Showmax Off-line (Again)

DStv has been offline with Showmax for weeks on the TV platform. NO communication, NO discount, NO refund. I called the second time after having the issue "escalated" and asked for help only to be told the app was not working on a smart TV. I asked for a refund without help. You would of thought that we would receive a discount for no sport over Covid period - but NO. The DSTV Now App goes off-line constantly. DSTV charge a premium fee for poor service. You only have to call Netflix help line to experience the difference. Roll on competition!!