DSTV POOR SERVICE

It pains me that dstv advices us to purchase their DSTV router but when we do they don't provide good service.

My account has been paid up and up to date since the beginning of every month. But they tell me they forgot to load the data onto the router. After almost 15 calls I've made to DSTV and been promised the matter had been escalated to their IT department.

It's been 8 days now that my paid up account is with data. I've missed five very important meetings because of this. I'm disappointed.