AV
Adele V
1 reviews | Active since Mar 2012
03 Nov 2020, 08:32
DSTV poor service!
It is impossible to contact DSTV! The self-help service is unavailable on my profile. All that is available is the "chat" option. I have spoken to at least 4 different people in order to get my DSTV subscription cancelled. I spoke to Lisa last on Sunday 1 Nov to inform them my subscription is still not cancelled. I received an email that it is cancelled and last night the debit order was deducted, after I repeatedly requested my subscription to be cancelled. Customer number ***4
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Nov 2020, 10:27Hi Adele,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Nov 2020, 10:27
Official
Hi Adele,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AV
Adele V's updateReviewer Update
09 Nov 2020, 15:10I was contacted by DSTV and the service cancelled, however my refund for Nov that was deducted has not yet been processes so I would like that to be done as soon as possible.
AV
Adele V's update09 Nov 2020, 15:10
Reviewer Update
I was contacted by DSTV and the service cancelled, however my refund for Nov that was deducted has not yet been processes so I would like that to be done as soon as possible.