SM
Samantha M

1 reviews | Active since Dec 2018

30 Dec 2021, 09:09

Dstv poor service

I have canceled my dstv subscription on 30 November 2021 and would stay connected up until 26th December 2021. They have not canceled my subscription and have been debited my normal fee on 28th December 2021. I tried to contact call center on *** held on for more than 20 min and got cut off before speaking to anyone. I truly disgusted with their service!!!

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Dec 2021, 09:14
Official
Hi Samantha Mari,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
SM
Samantha M's update30 Dec 2021, 10:13
Reviewer Update
I still have not received any correspondence. Been an hour
SM
Samantha M's update30 Dec 2021, 12:28
Reviewer Update
Extremely disappointing
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Samantha M's update30 Dec 2021, 15:47
Reviewer Update
Stil no correspondence!!!