Dstv poor service

On the 28th of September 2019 I decided to reactivate my Dstv services. The call center agent told me to make payment online and they will activate the services immediately. I had done that and they requested proof of payment which I sent and they reactivated the services. A week later the services got disconnected so I called the call center they asked to email the proof of payment again so I did and they reconnected the services. That same situation has happened 3 more times in the past 2 weeks. The last time they disconnected the services I called the call center and the agent answered, I then explained the situation and he put me on hold without getting any of my details. He had me on hold for 52 minutes. The next lady answered, she says that the previous times they connected the services was temporary and I was getting charged for that. That was not told to me. I am emailing Ntandokazi Msebenzi from the billing escalations department, she says that they cannot open the proof of payment so she cannot help. I asked her for contact details for corporate head office to lay a complaint, she replies with a blank email and only the enquiry reference number. This is absolutely disgusting service that I am receiving as a paying customer. I am now just going to get WiFi and get Netflix. That is more cheaper and definitely more reliable.