DSTV POOR SERVICE

Hello Peter

i am very disgusted with the service center service received in Cape Town As well as Bloemfontein.

i phoned in to schedule an upgrade from compact to dstv premium.

they 1st lady told me that i can make payment with in 5 days which was fair.

however i did not have any access to the premium channels.

i phoned again a different lady say i can make payment in 2 days 48 hours. fine. still no channels of premium.

i decide to phone again they say i have to make a payment the same time i upgrade. i then made the payment but till now i still don't have dstv channels i feel so betrayed as i was hoping to watch a a certain program in time which is almost finish due to this bad service received and different information from the various customer service Representative.

i feel dstv has **** to me and can not back what they tell customers. this is very disappointing to experience and i feel like just canceling this whole dstv package even after paying additional amount of money for service not yet even rendered.

this is so bad

how ethical is dstv really?

the last representative in Cape Town should really learn how to handle call differently she was very cold i do not appreciate how she has handled my need for help.

very very bad.