1 reviews | Active since Nov 2010
DSTV Poor Service!!!
DSTV I have not had catch-up and box office since last week Wednesday (01 August 2018). I have been liaising with your Twitter team (DSTV Care) since last week and they have mentioned to do several updates/reboots and up to now none of this has worked. This is extremely poor service from you guys. What must happen now???? Urgent feedbac****
Dear Nicholas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Nicholas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Nicholas
Thank you for contacting us.
I have referred the query to our technical team for further assistance. Communication will be sent to you as soon as received.
Please accept our apology for any inconvenience caused.
Kind regards
Dinah
Best regards,
Good day Nicholas
Thank you for contacting us.
I have referred the query to our technical team for further assistance. Communication will be sent to you as soon as received.
Please accept our apology for any inconvenience caused.
Kind regards
Dinah
Best regards,
Good day Nicholas
Thank you for you for taking my call today.
As discussed, the matter is still pending investigation.
I apologise for the delayed feedback.
Kind regards
Dinah
Best regards,
Good day Nicholas
Thank you for you for taking my call today.
As discussed, the matter is still pending investigation.
I apologise for the delayed feedback.
Kind regards
Dinah
Best regards,
Good day Nicholas
Thank you for your time and patience.
Once more, I apologise for the delayed response.
Our technical team has been spending a lot of time engaging with the development team regarding issue. They're currently working on a resolution for this issue and need to confirm on when can the solution be deployed.
I will keep you posted as soon as the update is received.
Kind regards
Dinah
Best regards,
Good day Nicholas
Thank you for your time and patience.
Once more, I apologise for the delayed response.
Our technical team has been spending a lot of time engaging with the development team regarding issue. They're currently working on a resolution for this issue and need to confirm on when can the solution be deployed.
I will keep you posted as soon as the update is received.
Kind regards
Dinah
Best regards,
Good day Nicholus
Thank you for contacting us.
I apologise for the delayed response.
There's still no feedback as yet from our technical team. I will update you as soon as received.
Kind regards
Dinah
Best regards,
Good day Nicholus
Thank you for contacting us.
I apologise for the delayed response.
There's still no feedback as yet from our technical team. I will update you as soon as received.
Kind regards
Dinah
Best regards,
Good day Nicholus
It has been brought to my attention that you can now access your Catch Up and BoxOffice content.
Thank you for your patience and for the opportunity you provided to restore your viewing.
I apologise for the delayed it caused. Feel free to contact us on *** if you have any queries.
Kind regards
Dinah
Best regards,
Good day Nicholus
It has been brought to my attention that you can now access your Catch Up and BoxOffice content.
Thank you for your patience and for the opportunity you provided to restore your viewing.
I apologise for the delayed it caused. Feel free to contact us on *** if you have any queries.
Kind regards
Dinah
Best regards,