DSTV poor service

<p>I am paying DSTV more than R1500 every month. I have two premium decoders and an Extra view. I have been their cusomer and paying this amount for more than 5years. Since the beginning of this year I have been battling to view my favourite programs because my DSTV has been forever freezing. I have to come back tired from work and call them to unfreeze before I can start wactching. Sometimes I just dont watch TV because I just dont want to go through this. The last time I called them they could only fix my primary decoder but not my Xtra View. I then left my Xtra view unfixed because I was tired of calling before I have to watch, especially because I also have to go throuh all the screening process of haveing to give my details. Today because I have visitors, I tried to call them to fix my Xtra View but they could not, instead they are now atrributing the problem to the fact that I am a few days behind with my instalment, meanwhile the Xtra-View has not been functionong even though I was up to date with my instalment. I really find DSTV appaling these days. I am paying so much and this is the kind of service I deserve. They had my money and I still could not watch my X-tra View .</p>