DSTV: POOR CUSTOMER SERVICES

I HAVE BEEM STRUGGLING WITH DSTV FOR 2 MONTHS NOW. THEY KEEP DISCONNECTING MY SERVICES DESPITE PAYMENTS THAT HABE BEEN MADE. I USED THE INCORRRCT REF NO. IN JAN AND IT HAS BEEM A HEADACHE GETTING THEM TO SORT IT OUT. THEY DOSCONNECT MY SERVICES EVERY 4 DAYS... AND EVERY 4 DAYS I HAVE TO CALL THEM AND WASTE AT LEAST R40 OR MORE IN AIRTIME.

THIS MATTER HAS BEEM ESCALATED AND ESCALATED AND ESCALATED!!! IF IT GETS ESCALATED FURTHER THEYBWILL BE SENDING AN EMAIL TO GOD.

WE PAY SO MUCH FOR THIS SERVICE JUST TO WATCH SPORT, THEIR MOVIES AND SERIES ARE AVERAGE AT BEST... EVEN THEIR 8PM SUNDAY MOVIES!!!! CANT REMEMBER WHEN I WAS EVER EXCITED TO WATCH ONE...

NEEDLESS TO DAY THAT I AM EXTREMELY DISAPPOINTED AND FRUSTRATED WITH THIS ENTIRE SERVICE.

YES!! IT WAS MY ERROR IN THE BEGINNING!!! IF I COULD RESOLVE THE ISSUE ON MY SIDE I WOULD BUT THEY HAVE TO SORT IT OUT.

WHAT FRUSTRATES ME EVEN MORE, IS THAT EACH CALL CENTER AGENT I SPEAK TO ASSURES ME THAT THE PROBLEM WILL BE RESOLVED... JUST GOTBOFF THE PHONE WITH THEM NOW... GUESS WHO WILL BE CALLING THEM BACK IN 4 DAYS TIME...

DSTV WOILD NOT EXIST ANYMORE IF THEY HAD A COMPETITOR WHO COULD BROADCAST ALL LIVE SPORTS.

I THINK I AM DONE WITH MY RANT NOW

REGARDS EXTREMELY DISGUSTED CLIENT