DSTV poor customer service
I have had the worst most pathetic customer experience with DSTV. With their high tariffs i continue to support them and slowly becoming annoyed. Last week i received a message that my bill for June/July 1800. I am on compact and have 2 subscriptions. My general amount would be roughly 930 month which includes Showmax. So i called in and the issue was corrected and DSTV mentioned i need to pay 1000 which i gladly did. Today my services is inactive. So i contact DSTV and on both occasions the consultants put me on hold until the call dropped. Neither one could assist me and both rather brushed me off but pretending they chatting to their team lead. This is by far the ****tiest service ever. I run Netflix and have a uncapped fibre line. One would think why am i still using DSTV.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
I just spoke to a support consultant at DSTV again and again the person put the phone down after she was not able to give me an answer. Poor Poor service.
I just spoke to a support consultant at DSTV again and again the person put the phone down after she was not able to give me an answer. Poor Poor service.