DSTV poor customer service

DSTV service is pathetic. You pay a R1000 per month to find that your service is disconnected. To top it off you call through to a customer service line, their automated error code clearing service does not even work correctly. Then you have to speak to an agent who is poorly trained, and with an arrogant attitude to top it off, who cuts off your call while you trying to clarify the poorly communicated instructions. All while you pay R1000 per month for a service that you are not receiving! There systems are outdated, almost medieval... “disconnect your cable, take out your smart card, put the main power supply off etc.