DSTV placing excising customers under pressure to convert to the new explorer decoder.

Dstv is placing excising customers under pressure to convert to the new explorer decoder. If you do not convert to the explorer your account get rebooted every day on the same times 20 to 30 times per day which account to viewing time being lost and no refund.

As I contacted other people on a facebook group it seems that everyone with a duel view pvr decoder gets targeted, as we are not the only ones.

Please could someone help to resolve this problem for us.