1 reviews | Active since May 2018
DSTV perthetic service.
i had a contract with dstv for the price lock compact, i started this contract last year March 2017, Feb 2018 i decided that i would like to settle the payment plan and just pay for my subscription which i then upgraded to premium, Price lock dep put me on another payment plan of 24months and i have been battling to get this sorted for a month now, because price lock dep doesnt take calls, they only contact the client back. so no one has contacted me regarding this ever since, and i have been paying this with no feedback what so ever. how the hell can i settle one contract just to request another one, ****ED FOR DAYS
Dear Charlene Sauls
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Charlene Sauls
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Charlene
I apologise for the delayed response and any inconvenience caused.
Our records confirm that you have been assisted. The Price Lock contract has been cancelled. Kindly expect un updated feedback from our Price Lock finance team in this regard.
Please do contact us if you require any further assistance.
Once again, thank you for your time and patience.
Kind regards
Dinah
Best regards,
Good day Charlene
I apologise for the delayed response and any inconvenience caused.
Our records confirm that you have been assisted. The Price Lock contract has been cancelled. Kindly expect un updated feedback from our Price Lock finance team in this regard.
Please do contact us if you require any further assistance.
Once again, thank you for your time and patience.
Kind regards
Dinah
Best regards,