1 reviews | Active since Jul 2011
DSTV Perpetuates Rogue Mobile SPAM
At the beginning of April 2024, I initiated the change of my existing DSTV subscription from a decoder and streaming package to online streaming only.
The DSTV website/s and mobile apps do not explain how to do this. Instead subscribers are obliged to phone the call centre for assistance.
Ever since, DSTV call variations the likes of Insurance, Funeral Cover, Explorer Promotion, Multichoice, Premium Call, On Air Sales, In Air Multichoice, Life Cover, Sales etc., etc. have been bombarding my phone daily.
The recent interaction has undoubtedly led to the flurry of unwanted, frustratingly intrusive calls received daily. Without the necessary consent, disseminating and exploiting personal information is in violation of the POPI Act. The ask is therefore that DSTV / Multichoice and all of it's associates desist immediately with this deliberately inapproriate form of harrasment.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
With reference to your response of 16 April and this now being 25 April, it is disappointingly evident that DSTV has little interest in securing customer satisfactiong. As a loyal customer since 1985, this may indeed be the time to finally break ties all together.
Thank you for not having attended to the matter.
With reference to your response of 16 April and this now being 25 April, it is disappointingly evident that DSTV has little interest in securing customer satisfactiong. As a loyal customer since 1985, this may indeed be the time to finally break ties all together.
Thank you for not having attended to the matter.