DSTV PAYMENT UNTRACEABLE

<p>I made a payment of R1450 into my DSTV account used the Mutlichoice acc number and my customer no as reference, I than throw the receipt away.</p> <p>My services were than disconnected and the consultant advised that the payment does not reflect on my account. I than advised her that unfortunately I lost the receipt but I will go to ABSA and check if they can give me reprint.</p> <p>I than went to ABSA explained my situation and they advised that it is not possible to trace a payment if it was done outside the ATM. I than advised DSTV and the consultant simply told me that she cannot do anything about that I am going to have to make another payment.</p> <p>What irritates me the most is that the DSTV did not even make an effort to check with their accounts department and just ask them to check which payments were made on the 25 April in the evening or at least try and check the payment using my reference number or at least the numbers that are almost the same as mine should I have made an error when I have captured my reference making the deposit.</p> <p>Clearly DSTV does not have customer service. </p>