BS
Bheki S
1 reviews | Active since May 2018
15 Jun 2018, 12:33
DSTV payment transfer
Jesus Christ.....Apart from Insurance agencies this is probably the worst organisation in the Southern Hemisphere. I made payment to a foreign DSTV account at Pick n Pay, Pick and Pay transferred the money to the wrong acc (apparently the acc number is linked to 2 accs). DSTV acknowledges this and then 2 moths later come back and they are disconnecting services until they see proof of payment for the funds that THEY CAN SEE IN THE ACC....what kind of nonsense is this
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Jun 2018, 13:24Dear Bheki Sipithi,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Jun 2018, 13:24
Official
Dear Bheki Sipithi,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Jun 2018, 14:52Dear Bheki Sipithi,
In order for us to assist accordingly it is of ut most importance that you send us the requested proof of payment.
This will enable us to escalate to our finance department to investigate.
Please send the proof of payment to ***.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply15 Jun 2018, 14:52
Official
Dear Bheki Sipithi,
In order for us to assist accordingly it is of ut most importance that you send us the requested proof of payment.
This will enable us to escalate to our finance department to investigate.
Please send the proof of payment to ***.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,