PM
Princess-Faith Mbono
1 reviews | Active since Jun 2023
10 Dec 2024, 16:42
DSTV PAYMENT PLAN!
I have a DSTV Payment Plan appearing on my credit report. I don't have DSTV. All I have from DSTV is DSTV internet. So I am very confused as to why I have a DPP on credit report, which was open 1 Oct 2024 appearing and it's showing an amount of over R2000?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
10 Dec 2024, 17:19Hi Princess,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Dec 2024, 17:19
Official
Hi Princess,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Dec 2024, 14:16Hi Princess,
The DPP that appears is because your internet package is a 24 month contract, there currently is 21 months remaining, the R2136 is the contract total. Apologies for the confusion.
Kind regards,
DStv: Hello Peter Team
The DPP that appears is because your internet package is a 24 month contract, there currently is 21 months remaining, the R2136 is the contract total. Apologies for the confusion.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Dec 2024, 14:16
Official
Hi Princess,
The DPP that appears is because your internet package is a 24 month contract, there currently is 21 months remaining, the R2136 is the contract total. Apologies for the confusion.
Kind regards,
DStv: Hello Peter Team
The DPP that appears is because your internet package is a 24 month contract, there currently is 21 months remaining, the R2136 is the contract total. Apologies for the confusion.
Kind regards,
DStv: Hello Peter Team
Best regards,
PM
Princess-Faith Mbono's updateReviewer Update
12 Dec 2024, 14:54Why is it listed as a "decoder payment plan"? There is true confusion for me.
PM
Princess-Faith Mbono's update12 Dec 2024, 14:54
Reviewer Update
Why is it listed as a "decoder payment plan"? There is true confusion for me.