Hellopeter
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1 reviews | Active since Jun 2017

26 May 2024, 11:40

Dstv payment nightmare with debit order

Wow! Just wow! My debit order is supposed to through today but it has not. Now I have been disconnected and when asking the agent on cha what is going on, she says she does not know!!! Really?????? I get disconnected for your incompetence dstv!!!! What service is this

0
Replies (17)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 May 2024, 11:42
Official
Hi Christopher, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
's update26 May 2024, 12:07
Reviewer Update
So how long does this attending phase take?
's update26 May 2024, 12:37
Reviewer Update
Hello, Can you hear me? I'm calling out to you! No TV. Not my fault? Debit order
's update26 May 2024, 13:04
Reviewer Update
Reply.....
's update26 May 2024, 13:37
Reviewer Update
Reply....
's update26 May 2024, 13:38
Reviewer Update
Waiting
's update26 May 2024, 13:41
Reviewer Update
You have been attending for hours with no reply
's update26 May 2024, 13:42
Reviewer Update
So you arenjust commenting once on the post to make it look like you care about your customers but then you do nothing
's update26 May 2024, 13:49
Reviewer Update
Another thing I actually asked the agent when my debit order will go through and she said no idea. Then I asked it will go through tomorrow... and she says yes. How can she say yes tomorrow if she first answered she had no idea??????? Pathetic lies
's update26 May 2024, 13:56
Reviewer Update
Waiting.........
's update26 May 2024, 14:15
Reviewer Update
And
's update26 May 2024, 14:46
Reviewer Update
****ing reply
's update26 May 2024, 16:53
Reviewer Update
What the hell are you doing
's update26 May 2024, 17:30
Reviewer Update
?????????????????????????????????
's update26 May 2024, 18:15
Reviewer Update
I am going to post this everywhere I can
's update27 May 2024, 07:47
Reviewer Update
Still attending???? 20 hours latee
's update27 May 2024, 07:58
Reviewer Update
You want believe this guy's, yesterday I got quote for how much Innis to reconnect and that was R391,80 plus a R180 cancelation fee. Cancelation fee is just a bit of extra ******* money but anyway I checked my balance on the app just now and guess what....... R1008,30!!!!!!! How does that happen with no active package?????