MW
Marinus W

1 reviews | Active since Feb 2016

23 Feb 2016, 20:28

DSTV Payment Done

I Recently wanted to rent a movie and was told to upgrade to compact. the agent helped me very fast and advised me that i had to make payment of R128 within 2 days which was also done. A week later my DSTV was cut and when phoning back i was told that the payment was done to box office account not residential. what nonsense is this as when you rent movies during the month you get debited (DSTV residential + box office) on one debit order.<br> <br> If i paid into DSTV residential and i rented the same movies as what i did; i was told my account would have still been active....what a joke.<br> <br> o ja, when you search DSTV public Recipient (FNB) you only get one result and that is \DSTV Box Office\"<br> <br> <br> <br> "

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Feb 2016, 15:50
Official
Hello Spytter,

Thank you for taking our call today.

As discussed, your DStv service has been reconnected. Please refer to your personal email address for a detailed response.

Thank you for bringing this matter to our attention. Your support is important to us.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah


Best regards,