1 reviews | Active since Apr 2018
DSTV PAYMENT ALLOCATION FOR CASH CUSTOMER
I Paid my DSTV account in January. Emailed the Proof of payment to DSTV proof of payments and spoke to DSTV on 4 occasions. Now I have been handed over for an amount and the payment has still not been allocated. The level service sucks if you are a cash paying customer. NO ONE CAN ASSIST ME AND THIS IS TERRIBLE......
Dear Neran Pillay
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Neran Pillay
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good day Neran Pillay
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We confirm receiving your proof of payment.We currently investigating your concerns with our finance department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Good day Neran Pillay
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We confirm receiving your proof of payment.We currently investigating your concerns with our finance department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert