vM
vukile M
1 reviews | Active since Oct 2012
11 Jul 2016, 17:26
dstv payment
<p>my name vukile mgenge account ********** 2 is i have done down grade on my dstv.i have pay the outstanding amount of R280 plus down grade my package to R99 per month . Now my dstv is closed even if i have called them and inform them about my dstv . i received a message telling me that my dstv will be suspended and due amount is R311 .i dont know how much should i pay for the month . please assist me ********** 440</p>
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DStv (MultiChoice)'s replyOfficial
12 Jul 2016, 07:29Dear Vukile Mgenge
Thank you for taking our call as discussed, we have reconnected and downgrade your service to Access as requested and we have also reversed the reconnection fee of R50.00 charged however you still need to pay R 39.34 immediately for Prorated amount charged for Compact subscription.
Thank you for your invaluable support.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply12 Jul 2016, 07:29
Official
Dear Vukile Mgenge
Thank you for taking our call as discussed, we have reconnected and downgrade your service to Access as requested and we have also reversed the reconnection fee of R50.00 charged however you still need to pay R 39.34 immediately for Prorated amount charged for Compact subscription.
Thank you for your invaluable support.
Regards
Elna
Best regards,