DSTV payment
I normally pay my account on the 25th as the amount is generally due on the first. Anyway, I set up a debit order, debit didn’t go off, I paid via EFT and now the girl I spoke to said that I need to pay DOUBLE because I missed a payment which is NOT TRUE. I have emailed my proof of payment and also sent it on Facebook. The girl is ridiculous and doesn’t know what she’s talking about. Now she sayd my account will be suspended BUT I MADE PAYMENT AND NO ONE IS HELPING ME OR UPDATING IT AND THIS GIRL ON DSTV FACEBOOK MESSENGER SAID MY ACCOUNT WILL BE SUSPENDER CAUSE I HAVE TO PAY DOUBLE
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Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Mar 2021, 11:01Hi Heedy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Mar 2021, 11:01
Official
Hi Heedy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
04 Mar 2021, 11:37That’s what you’ve been saying
's update04 Mar 2021, 11:37
Reviewer Update
That’s what you’ve been saying