AN
Asanda N

1 reviews | Active since Apr 2020

16 Apr 2020, 21:27

DSTV payment

Hello I have a compliment regarding the DSTV call center and twitter services, they have been giving me a run around for two weeks and every time I call I get a different agent. I have produced a number of proof of payments to the following address *** and still they have not activated the DSTV account. I have been calling the call center the whole day and every time I call a different story, is said. I even ask to talk to the manager and the consultants said the managers are working from home and gave me Bandlakazi Nonqane email address and still no steps have been taken to activate the DSTV account. The DSTV call center and Twitter services have been a waste of time and of airtime. Highly disappointed. Especially during this COVID19 pandemic.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Apr 2020, 21:38
Official
Hi Asanda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
AN
Asanda N's update17 Apr 2020, 00:09
Reviewer Update
You can contact me at anytime on my cellphone and email address,Ref ***8 for the account payer which is J.S Nxele.