JG
Jongikaya G
1 reviews | Active since Sept 2014
16 Aug 2024, 20:03
DSTV PAY is not working - DONT PAY WITH THAT NONESENSE
I paid using a DSTV Pay link with my bank card. Now I'm requested to submit proof of payment I sent them what the bank gave me, how else am I suppose to show proof of payment if I used your app to pay? SINCE THE 3rd AUGUST, MY DSTV IS ON AND OFF. THEY SAY THEY CANT ALLOCATE MY PAYMENT
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
16 Aug 2024, 20:50Hi Jongikaya,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Aug 2024, 20:50
Official
Hi Jongikaya,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JG
Jongikaya G's updateReviewer Update
20 Aug 2024, 15:08Good day,
My DSTV is off again. :-(
My DSTV is off again. :-(
JG
Jongikaya G's update20 Aug 2024, 15:08
Reviewer Update
Good day,
My DSTV is off again. :-(
My DSTV is off again. :-(
JG
Jongikaya G's updateReviewer Update
07 Sept 2024, 16:41Good day,
This is completely not fair, it's now a second month, and I have been complaining about a payment that has not been allocated for the full month of August. When I paid my DSTV in September the same issues continued. I paid my DSTV, on the 02 September 1900. On the 03 August I paid 1475. But my services keep on being disconnected. Why? I have sent all the proof of payments it is your responsibility to check and allocate my payments. This is nonsense.
This is completely not fair, it's now a second month, and I have been complaining about a payment that has not been allocated for the full month of August. When I paid my DSTV in September the same issues continued. I paid my DSTV, on the 02 September 1900. On the 03 August I paid 1475. But my services keep on being disconnected. Why? I have sent all the proof of payments it is your responsibility to check and allocate my payments. This is nonsense.
JG
Jongikaya G's update07 Sept 2024, 16:41
Reviewer Update
Good day,
This is completely not fair, it's now a second month, and I have been complaining about a payment that has not been allocated for the full month of August. When I paid my DSTV in September the same issues continued. I paid my DSTV, on the 02 September 1900. On the 03 August I paid 1475. But my services keep on being disconnected. Why? I have sent all the proof of payments it is your responsibility to check and allocate my payments. This is nonsense.
This is completely not fair, it's now a second month, and I have been complaining about a payment that has not been allocated for the full month of August. When I paid my DSTV in September the same issues continued. I paid my DSTV, on the 02 September 1900. On the 03 August I paid 1475. But my services keep on being disconnected. Why? I have sent all the proof of payments it is your responsibility to check and allocate my payments. This is nonsense.