DStv pathetic service with ROGUE ways!

Around 12 January 2021, I made an call to find out more about the "pricelock" for the Ultra Explora. As smooth as the DStv operators can be, they convinced me to do the "pricelock" for R999 with an added Explora box for R49 a month.

I was promised that they will no later than 20 January 2021 send someone to do the installation. Today is 28 January 2021 - after numerous calls and emails to DStv, still no installation or any idea as for when we will receive the Ultra Explora with the installation.

This morning, 28 January 2021 I received an message stipulating that the first debit order is going off on 31 January 2021. How rogue and ridiculous can one institution be to start deducting money before any service was provided? Please deduct the money so I can make a case of ***** and theft at the nearest police station!

After numerous calls to them, they asked me to email them on the given email address as you get very quick results. I've emailed them numerous times on "***" with the reference number "***3". I was even told on email that someone will call me within 24 hours, well up to date I never received any call from them!

This is the worst service ever received from any institution, no wonder Steve Hofmeyr turned most of the country against you at some point!

After this review, I'm going to Rekord, Beeld and some social media pages! I warned Noelan Naidoo yesterday at 11:20am on the given email if I don't receive any call before the end of yesterday (27 January 2021), you as DStv is forcing me to use routes which I and surley you guys don't prefer!