DSTV- Pathetic service from Cape Town CALL CENTRE- 5 days alter- still no reply or apology

TO WHOM IT MAY CONCERN I am Stemray I Lesch- Customer for more than 30 yrs Email sent to DSTV Time 3:53pm The screenshot, showed at 3:53pm my call lasted for 21mins 50sec. The call centre person said she would get back to me, after I explained my problem to her. She did not get back to me- she had verified my details- so she could call me back- SHE DID NOT CALL BACK NOR DID SHE RETURN WITH HELP TO SORT MY PROBLEM OUT=PATHIC SERVICE

TIME: 4:15 pm Call lasted 10mins25 sec- I asked to speak to the supervisor to your call centre worker- she did not come back to me- she verified my details- so she could call me back - the call was dropped = PATHIC SERVICE

TIME 4:28pm Call lasted 4mins49 - the supervisor was named to be Unati - I killed the call- and I am still waiting for UNATI to call me back= PATHIC SERVICE

I spent 36mins and 04 sec of my air time calling your call centre and your call centre has not called me back once to help sort out my problem. I am a loyal client of more than 30 years paying the Premium Package and not once was my payment late to MULTICHOICE. Because you have a monopoly- you do not care about your clients!!!!!!!!

If I do not receive an apology from your CAPE TOWN CALL CENTRE MANAGER, I am posting this email on all the MEDIA platforms available to me

A VERY ANGRY CLIENT

Stemray I Lesch 084 ... 1..1