DSTV Pathetic Service for client ***2

I wanted to cancel my DSTV services end of January 2024, DSTV advised an outstanding amount of R279 which should be paid first via the dstv app, when submitting the payment DSTV debited an amount of R1 219.99 which include the subscription for February! The proof of payment with supporting documents was send through on 5 different occasions and a refund will be processed within 7 to 14 days!

End of April 2024 and I am still waiting for the refund!