Dstv pathetic service . Costing me more money

Dstv Finance and call centre consultants useless

Dstv advertised a special upgrade to the premium package for February and March 2018 for R599. Upgrade was done beginning of Feb. subscription was paid. During March my account was disconnected 4 times . Dstv cannot get their account right. I had to call spending unnecessary airtime to get reconnected . And guess... I get charged for each and every time a connection fee. I have spoken to a team leader that acknowledged the error, promised to fix it and to my surprise got home today to find I am disconnected once again. Not only do you pay for repeats on top of repeats( my choice to stay connected) but after paying my subscription get disconnected because they cannot get their accounting right. All you hear we will escalate and nothing happens. What pathetic service. Dstv get you act together and sort out your problems. If you can’t run you business effectively or manage your accounts, don’t offer specials!!! Call me and get this matter sorted out immediately.