DSTV - Pathetic Service Again and Agani

I have never come across a company as inefficient as DSTV Multichoice. whenever I plan on utilizing their service, I encounter hiccups causing frustration. today I am beyond boiling point! I called last night, the voice recording gave me an amount which I could pay immediately via an easy pay link, that would active my service. Even thou I heard that, I still opted to speak to a call centre agent, who then told me that the amount is more than what i was told via recording. she then gave me an amount which i paid today, after a while i called them due to the service not being activated. the agent then gave me another amount to pay. that just drove me over the edge, why would i make enquiries and have to be messed around. what part of giving one amount without any hassles. this happens constantly. i asked to speak to a manager, i was kept on hold for 15min until she came back and said the manager is busy. so not only did they waste time, but stole from MY AIRTIME which i pay for. I don't expect to have a free service because that is something they never compensate you with for the inefficiency. however, i do expect a professional service. they a huge company with pathetic customer service and a messed up accounts system. its not about paying an amount, it about the principle and the level of professionalism. its one and a half hours later, still no phone call from them when i specifically asked that a manager call me back, but the service is activated. i would've preferred to not have the service activated but a phone call at least o apologise. DSTV / Multichoice .... you suck big time!!!