dstv pathetic service acc ***

<p>I have a holiday home account . I have the option to connect and disconnect. After guests leave I disconnect the service online or telephonically. My account has to be in credit always to use this service . I do eft's then have to call in to transfer . On 3 occasions I was double - charged and when I enquired they promised to reverse the overcharge. After numerous calls this reversal was not done. They just don't care and when you speak to the agents you get different explanations. I make numerous calls and each call can take up to 30 minutes or more. I wish they can be more serious about their service as i have been their client for over 30 years.</p>