RD
Ridwaan D

1 reviews | Active since Jan 2021

05 Jan 2021, 11:02

DSTV (Pathetic service)

As a dstv customer I am disgusted with the manner in which the business operates.

1. Showmax I was trying showmax out on the free trial and cancelled within the free trial test....My account was still debited...please don't try the free trial as dstv misleads customers.

2. Subscription I was a day late on my subscription and dstv on watsapp mentioned I will have to pay +/- R 50....I paid the additional R 50 required for reconnection and subscription....I was still not reconnected and asked to pay another R 100....

Total payment R 260 plus another R 99....this excludes showmax for tge R 110 package....

Absolutely disgusted customer. Customer number: *** Name: hester Alternate contact number: *** ***

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2021, 11:38
Official
Hi Ridwaan Dabooda. 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team