Dstv pathetic service

Pathetic service. After 13 months my service get my account is still not updated and my service gets suspended every second day due to Multichoice incompetence! I think this is a standard way to generate extra income.

According to my calculations my account is in Credit with R2782-39, that include the R700 that was added for reconnection because someone is not doing his job! Is it really taking 13 months to fetch a decoder?

Date Duration 2021-05-01 8:10 2021-05-12 5:39 2021-05-13 16:49 2021-05-14 8:57 2021-05-29 40:12 2021-06-10 16:35 2021-06-14 11:18 ref ***0-i***-06-17 15:00 ref ***0-i***-06-20 18:27 ref ***0-i***-06-22 5:04 ref ***0-i***-06-25 10:50 ref ***0-i***-06-29 13:01 ref ***0-i***-08-03 20:59 ref ***0-i***-08-07. 52:49 ref ***0-i818

In the past 4 months I have made the following calls to sort out this matter. Not to mention the cost of the calls. I have informed Multichoice about the decoder that was wrongly delivered to me already on 16 July 2020!

In beginning of May 2021 this decoder was activated on my account wrongfully and since then this matter is not resolved. My service is deactivated every second day because of this added amount to my account. It seems that nobody is competent to get his resolved Ria Lee