dstv pathetic service

Please could I have details for management at dstv. I am sick and tired of my services being suspended for an dstv agent that messed up my account. Every week they advise me that this will get escalated and a manager will call me to sort out this issue. Up until today no management has contact me and every time I call in management is conveniently on lunch or in a meeting!!!!!

They called me yesterday with regards to setting up my debit order again and I refused to do so until my account has been sorted out.

I am sick and tired of dstv and your pathetic service towards loyal PAYING customers!!