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Imraan S
1 reviews | Active since Jun 2020
08 Apr 2021, 08:31
Dstv Pathetic service
DSTv and their outsourcing of Pricelock is pathetic. I have been paying a monthly premium and decided it would be cheaper to take out a pricelock. It’s been over a month a have not received my decoder and the premiums have remained the same. I’ve requested team managers to call me but nothing was done about it. I get silly excuses like there is a backlog in manufacturing the decoders... is this really believable? Call center agents can’t help and neither can team manager so who EXACTLY can help me ?
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Apr 2021, 09:07Hi Imraan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Apr 2021, 09:07
Official
Hi Imraan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Imraan S's updateReviewer Update
08 Apr 2021, 09:29I feel this is an automated reply and nothing get done
IS
Imraan S's update08 Apr 2021, 09:29
Reviewer Update
I feel this is an automated reply and nothing get done