1 reviews | Active since Dec 2016

15 Dec 2016, 14:42

DSTV Pathetic Service

<p>I've had to phone customer service 5 times for a consultant to get back to me about upgrading my DSTV package. You would think they would want more premium customers but due to them being a monopoly there is not a dam care given!!!!! If there was a competition brand I would have signed up already but yet there's isn't so dealing with diabolical service just had to be accepted! I dare DSTV to actually provide a proper professional service!</p>

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Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Dec 2016, 15:06
Official

Dear Matthew

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Dec 2016, 16:30
Official

Good day Matthew

Reference is made to our telephone conversation. The team will contact you and assist shortly.

Thank you

Girly

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Dec 2016, 16:32
Official

Good day Matthew

Reference is made to our telephone conversation. The team will contact you and assist shortly.

Apologies again for the delays.

Thank you

Girly

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Dec 2016, 16:33
Official

Good day Matthew

Reference is made to our telephone conversation. The team will contact you and assist shortly.

Thank you

Girly