DSTV - PATHETIC SERVICE!!!

I make manual payments for my DSTV every month. I am on the Compact package, as it is all that I need. It hope that DSTV does not still discriminate against 'Compact' package subscribers.

I made a payment using an incorrect ref(cst) number - which I subsequently recitified, by emailing POPs to the service centre. My account was then reconnected.

My problem is that the services keep getting disconnected after every few days, and then I have to call in and explain the same problem to a new agent, then get reconnected. I do not get empathy, assurance, accountability from the agents - they cannot assure me that my services won't get incorrectly disconnected again.

My call was dropped by an arrogant agent named 'Zwelethu'. I have also spoken to Siyathemba and Nomphumelelo, who have assisted me, but still seem unsure of what's happening.

I would like someone competent to call me back. This is NOT what we are used to from DSTV- the service is gone to the dogs!!