DSTV - Pathetic in all aspects of service.

Very frustrating dealing with the "new" DSTV whatsup and self service options. Last two encounters I spend over an hour on the phone just to fix issues on DSTV's side!! Transferred the package from holiday home to primary residence yesterday, just to find this morning it has been changed back to holiday home. Now already 20 minutes on the phone with Steven to try and fix the error, once again, a DSTV error. The time and money spend on calls - if you can get through to them - is just shocking. I feel for the poor agents at the call center who always need to apologize on behalf of DSTV for the systems not working!! Please try and put systems in place that are working and user friendly, and above all, that are working as intended. If I could give minus 5 stars to DSTV I would have!! Pathetic.