DStv pathetic debit order system

After 20 years as subscriber they did not run the debit order on the 7th Sept, called on the 10th Sept to ask why and was told the debit date has changed to the 20th of each month (they could not say why!). I was also told not to worry the outstanding amount will be debited immediately, needless to say it wasn't, but at least my service was restored. Then this morning I again was notified that my subscription was blocked. Upon calling them they told me the debit order did not go through on the 7th due to a "technical problem at ABSA"; they really expect me to believe that? (and they could not say why then did it not go through on the 10th as promised after my first call to them). Was told now the debit order will go through within 2 hours....yeah right I believe in fairy tales! Needless to say the signal is still off. I'm giving up...its now nearly 3 hours later and still no DSTV. Customer service is pathetic and the call centre people seem to be clueless. Don't even try to get a number to call their accounts dept....Its time to move to fibre and Netflix!