DSTV PATHETIC CUSTOMER SERVICE

I have a very bad expience and I still blame myself for deciding to have a DATA contract with DSTV multichoice . It is a monthly 50G contract,25G day and 25G night and I pay R364 monthly including my decoder. October 2023 was my 1st month with them and noticed that the data took few days not even two weeks, it was depleted as well as night data and I thought to myself it's because I stay with my child but how come because during the night we are all asleep.Until end October without any data. In 02 November 2023 I paid again R364. 00 for Data and decorder, since I'm on and off at home again after a week I noticed there is no data then I decided to call DSTV they made a promise that they will allocate my data but nothing l then communicated with them via WhatsApp and spoke to different agents in different time and day 1st one was Fezeka, Dimpho, Sindy who even gave me Reference no ***2 and Ntshepo all this agents made promise that my data will be allocated to me but nothing was done. After l failed all my attempt. On 15 November 2023 I then went to DSTV branch in Richardsbay where I was told the reason that it was because my address wasn't matching with the one in their system and the guy updated my adress and said to me that when I reached home I must reset my router and my data will be active and back to normal but till now I do not have data yet I paid full amount for it. I'm now exhausted, I'm deffited with DSTV poor and pathetic service to me yet I am a paying customer.