DSTV PATHETIC CUSTOMER SERVICE

Trying to reconnect our service is impossible.

Your staff is so nonchalant and don't take pride in their work. We made the transfer Saturday and the lady said I must email ********** and the service should be back on soon. I called again 21.20 and spoke to another lady (could not make out the name) and she gave me a different email address ********** (S being added). I told her to wait while I email. The email bounced back twice and she says she needs to confirm. I waited a little bit and put down since I was calling from my mobile. To date, no call back even though she confirmed the cell number on the account.

Where is the Customer Service?? Why is this such a tedious exercise?

I am not surprised why so many people LEAVE!