1 reviews | Active since May 2016

24 Aug 2021, 16:21

DSTV PATHETIC AS ALWAYS

Really had it with DSTV Aand the pathetic service. It is over a month now that I've had a 3rd decoder connected and the call Centre agents cannot thi k to transfer the call to the Xtraview department that specifically deals with it.

There debit order charging for the extraview for the 3rd decoder goes off like gospel and they cannot see that the service is not working but they continue to deduct the cost.

As always, PATHETIC SERVICE!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2021, 17:50
Official
Hi  Rozario, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team