AN
Andries N
1 reviews | Active since Dec 2011
24 Sept 2019, 10:24
DSTV PATHETIC APPLICATIONS
Multichoice offers 4 methods of resolving issues... 1. Telephone Call.....You always wait 10 minutes at least for service because their call center's are so busy resolving bad service 2. DSTV App on cellphone....pathetic....never works.... 3. DSTV web site.....just as pathetic.....never works... 4. Whatsapp....even more pathetic...never works..... It seems DSTV now employs below par s****s in order to save money from losing so many customers....now we all suffer.... PLEASE resolve your below par service.....
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Andries N's updateReviewer Update
25 Sept 2019, 08:25I have been trying to resolve the issues with my DSTV Holiday home decode for 3 days now....
They tell me their systems are not working...they have to escalate the issues.
It is a normal E16-4 error.....
This is unacceptable...My customers are sitting without a service they paid for because of DSTV incompetence...
I am on the telephone...5 minutes now...still unable to fix....this is my 10th call in 3 days...
They have q's of people waiting to be helped....in excess of 130 yesterday....
There bad systems is costing us money...we have to wait on the telephone while they do not know what to do..
Obviously new programmers employed to do complex systems..They make billions off us and cannot deliver a decent system....Still on the telephone...Been 8 minutes so far.....
Please can we all pray for a better service...in excess of 10 minutes and they do not know why they cannot resolve an E16-4 error.....
They tell me their systems are not working...they have to escalate the issues.
It is a normal E16-4 error.....
This is unacceptable...My customers are sitting without a service they paid for because of DSTV incompetence...
I am on the telephone...5 minutes now...still unable to fix....this is my 10th call in 3 days...
They have q's of people waiting to be helped....in excess of 130 yesterday....
There bad systems is costing us money...we have to wait on the telephone while they do not know what to do..
Obviously new programmers employed to do complex systems..They make billions off us and cannot deliver a decent system....Still on the telephone...Been 8 minutes so far.....
Please can we all pray for a better service...in excess of 10 minutes and they do not know why they cannot resolve an E16-4 error.....
AN
Andries N's update25 Sept 2019, 08:25
Reviewer Update
I have been trying to resolve the issues with my DSTV Holiday home decode for 3 days now....
They tell me their systems are not working...they have to escalate the issues.
It is a normal E16-4 error.....
This is unacceptable...My customers are sitting without a service they paid for because of DSTV incompetence...
I am on the telephone...5 minutes now...still unable to fix....this is my 10th call in 3 days...
They have q's of people waiting to be helped....in excess of 130 yesterday....
There bad systems is costing us money...we have to wait on the telephone while they do not know what to do..
Obviously new programmers employed to do complex systems..They make billions off us and cannot deliver a decent system....Still on the telephone...Been 8 minutes so far.....
Please can we all pray for a better service...in excess of 10 minutes and they do not know why they cannot resolve an E16-4 error.....
They tell me their systems are not working...they have to escalate the issues.
It is a normal E16-4 error.....
This is unacceptable...My customers are sitting without a service they paid for because of DSTV incompetence...
I am on the telephone...5 minutes now...still unable to fix....this is my 10th call in 3 days...
They have q's of people waiting to be helped....in excess of 130 yesterday....
There bad systems is costing us money...we have to wait on the telephone while they do not know what to do..
Obviously new programmers employed to do complex systems..They make billions off us and cannot deliver a decent system....Still on the telephone...Been 8 minutes so far.....
Please can we all pray for a better service...in excess of 10 minutes and they do not know why they cannot resolve an E16-4 error.....