1 reviews | Active since Apr 2016
Dstv pathetic
Swopped my old pvr for hd decoder and explorer, was installed, now the smart cards are not linked , first call was told it would take a n hour, waited 2 hours, was informed it was not done , will take another hour, website says "quick service ", quick to take your money only it seems, been a subscriber for almost 30 years, considering canceling everything ??
Dear Francois
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Francois
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Francois
Thank you for bringing the matter to our attention.
Reference is made to our telephonic reference, we have spoken to Mrs VAN VOLLENSTEE and she has confirmed that everything is working fine.
We have credited your DStv account with 2 days subscription for an amount of R58.26. The account currently reflects a credit of R174.80.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard and thank you for your continuous support.
Let us know if there if anything else we can assist you with.
Kind regards
Lebogang
Best regards,
Dear Francois
Thank you for bringing the matter to our attention.
Reference is made to our telephonic reference, we have spoken to Mrs VAN VOLLENSTEE and she has confirmed that everything is working fine.
We have credited your DStv account with 2 days subscription for an amount of R58.26. The account currently reflects a credit of R174.80.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard and thank you for your continuous support.
Let us know if there if anything else we can assist you with.
Kind regards
Lebogang
Best regards,